Privacy Policy

Yong Kang Tea ("us," "we," or "our") cares about and believes in protecting your privacy. This privacy policy will help you understand how we collect, use, and disclose your information.

Information We Collect

We collect personal information that you voluntarily provide when you interact with us, such as:

  • Account Information: Name, email address, phone number, shipping and billing addresses, and payment details (credit card information is processed securely).
  • Order Information: Details of the products you’ve purchased, purchase history, and any preferences you’ve indicated.
  • Usage Data: Information about how you use our website, including device information, IP address, browsing behavior, and how you interact with our services (via cookies, analytics, etc.).

How We Use Your Information

We use your information to provide and improve our services, including:

  • Processing your orders and fulfilling shipments.
  • Communicating with you about your orders, account, or customer service inquiries.
  • Sending you updates on new products, offers, and content that you have requested or that we believe might interest you.
  • Personalizing your experience on our website.
  • Analyzing usage data to improve our website and services.
  • Ensuring compliance with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping partners, and marketing platforms) who help us operate our website and provide services to you. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request (such as a court order, subpoena, or government inquiry).
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

Data Security

We employ a variety of security measures to protect your personal information, including encryption, secure servers, and payment processing systems. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site usage, and personalize content. A cookie is a small file that is placed on your device to help us remember your preferences and actions across our site.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website and limit certain features.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

 

If you have any questions or concerns about this Privacy Policy, please contact us at info@yongkang.com.