FAQs

What makes your teas different from others?
At Yong Kang, we focus on pure, single-origin loose leaf teas that are carefully sourced from the world’s finest tea gardens. Our teas are handpicked for their exceptional quality, free from artificial additives or flavorings. Each tea is crafted to provide a clean, authentic experience, allowing you to enjoy the full depth of natural flavors in every cup.

Where is your tea from?

Our tea is sourced from Lishan Hsein Farm in the Heping District of Taichung City, Taiwan. This beautiful, high-altitude region is known for producing some of the finest oolong teas in the world. The farm is owned and operated by the Hsu family, who have been cultivating tea for three generations, perfecting their craft with a deep respect for tradition and the environment.

mr hsu   (this is Mr. Hsu!)

 

How do I brew loose leaf tea?
Brewing loose leaf tea is easy once you know the right method! Here’s a simple guide:

  • Measure: Use about 1 teaspoon of tea per 8 oz of water.
  • Water Temperature:
    • Green Tea: 175°F (80°C)
    • Black Tea: 200°F (93°C)
    • Oolong Tea: 185°F (85°C)
  • Steep: Pour the hot water over the leaves and steep for:
    • Green Tea: 2-3 minutes
    • Black Tea: 3-5 minutes
    • Oolong Tea: 4-6 minutes
      Adjust to your taste preference, and enjoy!

Do your teas contain any additives or artificial flavors?
No, our teas are pure and unadulterated. We source the highest quality single-origin leaves, and our teas contain no added flavors, preservatives, or artificial ingredients. What you taste is the true essence of the tea itself.

How should I store my tea?
To preserve the freshness and flavor of your loose leaf tea, store it in an airtight container away from heat, moisture, and light. A cool, dry place like a pantry is ideal. Avoid storing tea near spices or strong odors, as tea leaves can easily absorb them.

How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times vary depending on your location, but most orders arrive within 5-7 business days for domestic shipments. International orders may take longer. You'll receive a tracking number as soon as your order ships.

What if I’m not satisfied with my purchase?
Your satisfaction is our priority. If you're not happy with your purchase, please reach out to us within 14 days of receiving your order. We’ll be happy to assist you with a return or exchange.